When using Airwallex to make a payment, there are 2 different fees you may be charged. All fees are clearly disclosed on the invoice so you know exactly what you are paying.
The Airwallex transaction fee aggregates all of the known costs incurred during an international transfer of funds. It varies depending on the countries, currencies and volume of each transaction to account for the fact that some international transfers are much cheaper and easier to do than others. Any savings we get along the way, we pass on to you.
The 3% foreign exchange protection fee is there to cover any variations in the exchange rate between when you make your payment and when the bank deposits the funds into our bank account. More often than not, most (if not all) of this fee will be refunded and returned to your account.
Lastly, due to the complexity of international payments, you may incur other charges outside of our control. For example, certain banks charge their customers for receiving funds from abroad. Though we do everything we can to minimise the instances where these fees may apply, we cannot always avoid them. We strongly recommend that you check with your bank to understand whether they are likely to charge you.
Who pays which fee?
|Seller (generates an invoice)||
Airwallex transaction fee (optional)
|Payer (pays an invoice or bill)||
Airwallex transaction fee
3% foreign exchange protection fee
When you generate an invoice you have the choice to either pay the Airwallex transaction fee or pass it on to your payer. If you choose to absorb the fee, we will deduct the payable transaction fee from the money you receive.
For example, if you’ve invoiced someone AU $1,500 with a 1.2% transaction fee and you decide to cover the cost, you’ll receive a payment of AU $1,482.
The foreign exchange protection fee is always payed by the payer.