When using Airwallex to make a payment, there are 2 different fees you may be charged. All fees are clearly disclosed so you know exactly what you are paying.
- The Airwallex transaction fee aggregates all of the known costs incurred during an international transfer of funds. It varies depending on the countries, currencies and volume of each transaction to account for the fact that some international transfers are much cheaper and easier to do than others. Any savings we get along the way, we pass on to you.
- The 3% foreign exchange protection fee is there to cover any variations in the exchange rate between when you make your payment and when the bank deposits the funds into our bank account. More often than not, most (if not all) of this fee will be refunded and returned to your account.
Lastly, due to the complexity of international payments, you may incur other charges outside of our control. For example, certain banks charge their customers for receiving funds from abroad. Though we do everything we can to minimise the instances where these fees may apply, we cannot always avoid them. We strongly recommend that you check with your bank to understand whether they are likely to charge you.